How Do I Reactivate My Uber Account after an Accident?

Were you recently involved in a car accident while driving for Uber? You may have discovered that your driver account was deactivated right after the accident. This is a common practice while Uber gathers information about the incident and makes a determination on who is at fault. Many drivers have footage from dash cams and other evidence that proves they are not responsible for the accident. Unfortunately, many of these individuals have their accounts permanently deactivated.

As a car accident victim, you should talk to a personal injury lawyer right away. This is particularly true if the accident occurred while you were driving for Uber and your account was unfairly deactivated. Aside from taking legal action against the other driver or anyone else that harmed you, there may be grounds to seek compensation from the rideshare giant.

Would you like to learn more about the process of filing a wrongful deactivation claim after an Uber or Lyft accident? Don’t hesitate to give us a call or use our online contact form and speak to a lawyer that specializes in Uber wrongful termination cases. Our legal experts have been fighting for the rights of rideshare drivers since the inception of Uber and Lyft. You can count on us for skilled and aggressive representation that gets results.

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How to Reactivate an Uber Driver Account

After an accident, you may be notified that your account has been deactivated. To reactivate your driving privileges, contact Uber support and find out the exact reason for the deactivation. They should also advise you of process to get the account reinstated. You may be required to participate in a safety course and asked to provide documentation, like an accident report. They may also ask for a copy of your license and insurance card to ensure that all your documents are up to date.

The specific requirements can vary from one case to another, but you should eventually receive notification of Uber’s decision, which you can view in the app’s Review Centre. In summary, here is an overview of the steps you should take:

• Keep an eye out for emails and messages from Uber support, so you can stay on top of the requirements for reactivation. You may need to submit additional information and questions through the app’s Review Centre.
• If you are having trouble accessing the app features, contact Uber’s customer support team.
• Promptly supply all the required documents, like your insurance, vehicle registration, and license.
• Drivers that have their accounts deactivated for safety concerns, including auto accidents, may be required to complete a safety course and submit proof of the certificate to regain their driving privileges.
• Make sure to collect any evidence related to the accident, like police reports, camera footage, statements from witnesses, and communications with Uber.

Valid Reasons for Deactivating an Uber Account

While some drivers are deactivated without legal justification, other account suspensions are perfectly legal. Reasons for an Uber driver’s removal from the platform include:

• Repeat safety violations – if you have been in more than one accident or there are complaints about your driving from passengers, your account may be deactivated as a safety measure.
• Serious driving violations – if there is credible evidence of reckless driving, DUI, and other serious offenses, your account will be permanently deactivated.
• Expired documents – it may have come to Uber’s attention that your license and/or insurance are expired or suspended / cancelled after the accident. In these instances, the company must deactivate your account as a matter of law.

These are just some of the issues that can lead to an account deactivation. For more information on Uber driver account deactivations and what you can do about it, contact the rideshare accident lawsuit attorneys of Normandie Law Firm.

Pursuing a Claim for Compensation

If Uber wrongfully deactivated your account and refuses to reinstate you, that can serve as grounds for a compensation claim. In many cases where the driver is injured in an accident, deactivating a driver account is a way to avoid paying for any injuries or property damage. We can help you prove that the accident was not your fault, and the permanent deactivation of your driver account was unmerited.

Aside from a claim against Uber, our legal team can help you sue a reckless driver, government agency, or any other party caused or contributed to your injuries. So, this is a separate legal action that you can file at the same time as an Uber accident insurance claim. Because of all the entities that may be liable in a rideshare accident, most victims are confused and overwhelmed by the legal process. A personal injury lawyer can take charge of these issues and negotiate a favorable settlement with all the defendants. They can also take your case to trial if necessary, but keep in mind that most cases are settled out of court.

Contact an Uber Driver Accident Attorney in Los Angeles

Uber wouldn’t exist without its army of part and full-time drivers. However, the company has a reputation of unfair treatment against the very people that work for them day and night. If you had your account unjustly deactivated by Uber, legal advice is the key to understanding your rights and legal options.

The lawyers of Normandie have a long and solid record of recovered settlements on behalf of rideshare drivers in California. We are more than ready to investigate your accident, develop the best legal strategy, and ensure that Uber does not get away with harming your reputation and finances. Our law firm also has a Zero Fee Guarantee policy, so you do not pay any fees upfront. The cost of representing you is deducted as a percentage of your settlement, so we make $0 unless you receive compensation.

For a free consultation with an Uber account deactivation attorney, contact our law firm at your earliest convenience.

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